Cab2Door is prominent taxi booking service application. It allows user to book cab by tapping starting and end dropping location. Discover all the available options in the APP, enjoy the ride without any hassle.
Customers and drivers can easily register from the application using their mobile number and OTP verification, and they can also log in using their mobile number and password. We used the Twilio SMS gateway for this OTP verification.
Multiple Payment Gateways
Multiple payment gateways are available in our application. We've integrated Razorpay for online payment gateway. Other than that In-App Wallet, and Cash are available for payment of trips. We can easily integrate any other payment gateways required by a customer based on their country.
Customers can track their cabs in real time with Cab2door. We used the Polyline concept, which is also dynamic, for this. We can enable and disable it if we want. Customers can track the driver's every move.
Using the app's location navigation icon and Google Maps, drivers can easily track their path from their current location to the customer's pickup location to the destination.
Ratings and Reviews
Ratings and reviews will undoubtedly assist the company in building trust among new app users. Customers and drivers can both leave reviews and rate each other for the trip.
The dispatch panel will assist the administrator/dispatcher in creating a trip on behalf of any registered or unregistered passengers. The panel allows dispatchers to create requests for any user who wants to book a ride.
They can book the ride after entering all of the necessary information such as their name, phone number, and so on. On the page, we can see all of our options, such as create a trip, pending trip, ongoing trip, completed trip, and so on.
The bird's eye view is a fantastic feature. From the admin panel, the administrator can view and track the real-time location of all vehicles, as well as their online and offline status.
The commercial module functions as a delivery trip and as a logistic service. This option is available to any customer who wishes to send goods. Allow for the selection of commercial vehicles in the application.
There are two sub trips namely one way trip and rounded trip in this delivery trip module.
Customer Subscription Module
We can offer a subscription option for payment to regular customers. Customers can subscribe to some packages assigned by the admin panel and offer rides with those subscription packages. Most ride-sharing customers want to use it, and it will aid in gaining more customers.
Driver Earning Report
For each trip, drivers receive a commission which can be assigned from the admin panel. The driver can view their trip earnings from the application, as well as their credit and debit occurrences based on the trips.
Ride Cancel Option
After confirming the booking, the customer can change the location or vehicle, or cancel the trip in any other case, using the app. Admin can specify the reason for the cancellation from admin panel. By selecting this cancellation reason Customers and drivers can cancel the bookings.
Ride Sharing/Car Pooling
This ride-sharing/carpooling option is a popular feature in taxi apps. The majority of regular customers preferred this option for their regular usage, where customers from nearby locations with on-the-way drops could share rides. We used our own algorithm for this.
Payment options can be managed dynamically by the administrator. The subscription payment module primarily benefits these ride-hailing services.
One of the most popular features of the taxi app is the SOS option. If a customer is travelling and does not feel comfortable or safe, they can use this option on that emergency situation.
Under the SOS page, customers can add multiple contacts. With a single click, all contacts can receive an SMS with the customer's current location. We used the Twilio SMS gateway for this sms.
Multi Vehicle option
Every driver has a variety of vehicles, such as hatchback sedans, SUVs, and so on. So, from the admin panel, we've given the driver several vehicle type options.
The driver can easily choose that and receive a booking based on the vehicle. It will also benefit the customer because they will be able to choose a vehicle based on the number of passengers.
Responsibility Privilege Module
One of the most important features in this app is the Responsibility Privilege Module.
Sub admins can be created by the administrator to track/maintain the trips module, the earnings module, and so on. It will assist in delegating work to employees/dispatchers/sub admins who do not have full access to the super admin panel.We can restrict and grant access to whatever we want.
It will not like frequent users who must search for pickup and drop-off locations every time. We have a favorite location and will add an option for both pickup and drop. As a result, a repeat customer going to the same location can easily select an existing saved destination.
Customers use daily trips as one of the most common trip types. It will be used by frequent local travelers to reduce distances. Customers benefit from increased vehicle availability, while drivers benefit from increased bookings.
The rental trip is another trip type in our application in which the customer chooses the vehicle for rent based on the rental package. Different packages for this type may be managed by the administrator for the specific KM and time, as well as displayed to the customers.
If the user prefers an outstation ride, they can choose the outstation Trip. There are both one-way and round-trip options available. Long-distance travellers can also book through this app.
The majority of customers prefer a discount option for their trips. It will also help to attract more customers.
We have a promo code option with some restrictions on redemption. Admin can issue promo codes to everyone or just a specific customer. If a customer enters a promo code while making a reservation, the discount is calculated automatically.
If a customer wishes to tip the drivers, that option is also available in our application. Customers can tip drivers in the middle of the journey. After the trip, this tip will be added to the driver's wallet. Admin received no commission on this tip amount.
It will increase drivers' desire to make more bookings through our app. As a result, the customer benefits from increased vehicle availability and good driver behavior.
There is a customer support module where customers can get assistance with their trips. They can also file a complaint using this module. This will assist the administrator in receiving customer inquiries.
Customer-driver Chat Option
In our application, there is a chat option. Customers and drivers can communicate with one another via the app.
This chat will be useful when a customer is unable to speak with a driver and requires status information. We used Firebase for this chat. As a result, both can receive it right away.
Both the customer and the driver have the option of using a wallet. Where they can deposit money using online payment methods and use it later. Customers can use this wallet to pay for their trips, and drivers can use it to receive payments.
Admin can create zones from the admin interface by selecting the polygon option. This will help to limit the number of available locations for the services. Customers can also check to see if this app service is available in their area. It also assists drivers in obtaining more bookings from specific regions.
The heat map will aid in understanding the surge concept. The driver can easily see the area with the most booking requests from their application. As a result, they can relocate their waiting areas to the busiest areas.
Our application includes a multi-country option, so this solution can be applied to any country on the world. We can create a country with its details from the admin panel.
Some customers may prefer to have multiple stops in a given situation. Customers can make multiple stops between their pickup and destination locations.